2.4.1.2 Update Customer's Account Credit Rating and/or Cash Only Score

Reference: Write Off Uncollectible Receivables Process Model - Page 2 for the business process diagram associated with this activity.

Group: Write Off Process Monitor and Write Off Event Trigger

Actor/Role: CC&B

Description: CC&B will upon activation of this event, automatically update the customer's Credit Rating and/or Cash Only Score as defined on this Event Type. Two separate Events are configured if both Credit Rating and Cash Only Score impact the Customer for varying time periods.

Process Names

•	WET - Write Off Event Activator - The write-off event trigger activates all write-off events whose trigger date is on or before the supplied business date.

Entities to Configure

•	Write Off Event Template